Mr. Nathan Rex, CIC Hospitality Department Chair, took his Hotel Management class to the new downtown Charleston Hyatt House and Hyatt Place, where Mr. Pedro Perez, the General Manager, and Linda Hall, Executive Housekeeper, gave them a fantastic tour of the entire property, front and back of the house. They were introduced to the food and beverage areas, four different guest rooms/suites, fitness center, pool, and beautiful Sterling Hall, the conference/banquet center. Throughout the tour, Mr. Perez and Ms. Hall provided some great industry-specific information, discussed careers in the industry, and shared some best practices in what providing true hospitality was all about.
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